We have two types of reports on offer. Our Vendor Report and our Purchaser Report; the latter being more detailed and includes a pros and cons list. If your agent gave you a free copy of a Vendor Report, you can upgrade to a Purchaser Report or just have it personalised to give you Buyer Protection. Both options include up to 15 minutes of correspondence time with us, either by phone or email or a combination. Once we receive payment, we'll update the report with your details and email it to the email address you provided, typically by the next business day.